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| 1. | Raving Fans: One piece of the excellence puzzle |
| (Rochester, MN USA) August 23, 2002 - 5.0/5 stars |
| Raving fans is the story of a manager that finds himself in charge of a
failing department. He is given the position with the understanding that
he HAS to fix things, and fix them quickly. To the rescue comes his
"fairy... read full review |
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| 2. | We made history using Raving Fans as our foundation. |
| (Atlanta GA USA) March 9, 2002 - 5.0/5 stars |
| I am the GM of Toyota Mall of Georgia and in July of 2000 we chose this
book and Gung Ho as our guide in building our business model. We made
history in 2001 by winning all 10 customer and sales awards in our first
year... read full review |
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| 3. | IT Professionals should read this NOW. |
| (Bangalore,India) October 9, 2002 - 5.0/5 stars |
| The new Area Manager is wondering on what could be done to retain his
customers and his job. Just then a fairy godmother "Charlie"
appears and takes him around to businesses that create raving fans... read full review |
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| 4. | IT Professionals should read this NOW |
| (Bangalore,India) October 17, 2002 - 5.0/5 stars |
| The new Area Manager is wondering on what could be done to retain his
customers and his job. Just then a fairy godmother "Charlie"
appears and takes him around to businesses that create raving fans... read full review |
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| 5. | Want to make your organization shine above the competition? |
| (Sarasota, FL) December 7, 2002 - 5.0/5 stars |
| An incredible book that helps the reader on a journey towards creating a
customer friendly organization. Simply put, this book hits the nail on
the head...satisfied customers are simply not good enough, you must... read full review |
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| 6. | Wonderful resource |
| (Sarasota, FL) July 6, 2005 - 5.0/5 stars |
| A very easy to read book with a powerful message. Follow the concept and
you will turn your business into a powerhouse. |
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| 7. | Priceless resource! |
| (West Haven, CT USA) March 1, 2001 - 5.0/5 stars |
| Ken Blanchard's books were recommended to me by a former employer. Because
my position included customer service, I purchased RAVING FANS. The book
takes a lighthearted look at the serious subject of customer service.
It's... read full review |
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| 8. | I'm a Raving Fan! |
| (Decatur, TX United States) February 22, 2001 - 5.0/5 stars |
| Kenneth Blanchard continues his trend of writing easy-to-read books with
BIG ideas for making your business better. Raving Fans is a book of
stories relating how fictional companies have created an environment of
delivering... read full review |
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| 9. | A light-hearted fairy tale that packs a powerful punch |
| (Salem, Utah) July 7, 1998 - 5.0/5 stars |
| Raving Fans reads like your favorite bedtime story. You pick it, you read
it, and you immediately understand the simple yet effective principles it
is teaching you. I admit, before I began reading the book, I... read full review |
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| 10. | The acid test for business growth |
| (Olympia) October 28, 1997 - 5.0/5 stars |
| The most important sentence of this book. "I realized then that to
get raving fans I must decide what I wanted." Too many business
people are in business because they have to be. They have no motivation
to... read full review |
