Rating: 4.0/5 Stars
Rank: 888

Customer Reviews

8.	I'm a Raving Fan!
	(Decatur, TX United States) February 22, 2001 - 5.0/5 stars
	Kenneth Blanchard continues his trend of writing easy-to-read books with BIG ideas for making your business better. Raving Fans is a book of stories relating how fictional companies have created an environment of delivering... read full review
Current Review
9.	A light-hearted fairy tale that packs a powerful punch
	(Salem, Utah) July 7, 1998 - 5.0/5 stars
	Raving Fans reads like your favorite bedtime story. You pick it, you read it, and you immediately understand the simple yet effective principles it is teaching you. I admit, before I began reading the book, I... read full review
10.	The acid test for business growth
	(Olympia) October 28, 1997 - 5.0/5 stars
	The most important sentence of this book. "I realized then that to get raving fans I must decide what I wanted." Too many business people are in business because they have to be. They have no motivation to... read full review

Editorials

	-- Jim Pattison President, The Jim Pattison Group
	"A great commonsense approach to customer service"
	-- Eamon Ryan President, Lexmark Canada Inc.
	"An easily understood message and one every organization needs to hear."
	Inside Flap Copy
	Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make... read full editorial

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