Larry Klosterboer
Implementing ITIL Configuration Management
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| List: | $39.99 |
| Sale: | $31.99 |
| Save: | $8.00 (20%) |
Customer Reviews
The following are excerpts from consumer reviews courtesy amazon.com.
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- I was recently assigned the project manager role to implement a configuration management system for a Fortune 500 information technology department. While I had experience implementing configuration management systems from a CMM/CMMI perspective, I had...
- This is an excellent pragmatic view of implementing an ITIL conformant Configuation Management system. It is very useful in understanding the space between ITIL abstract ideals and reality. In addition to a solid description of the technical issues, it...
- At the technical manager level, this book helps you decide on a configuration management system. There is a moderate amount of jargon in the narrative. But overall, the book's recommendations seem valid. Details are supplied about what to plan for. And it...
- This book purchased was what I wanted and provided me with the information on ITIL that I was looking for.
- This is a good book about implementing the process, because it describe common mistakes and best practices. So the project approach is clearly explained. However the book doesn't go into the details of the CMDB schema. I think that the approach for this...
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